Bonus Terms and Conditions

All Non-Deposit Bonuses

All non-deposit bonuses are subject to the following terms and conditions:

  • The bonus amount must be wagered a minimum of 60 times.
  • Wagers placed in Roulette, Craps, Pai Gow Poker, Baccarat and Sic Bo do not count towards meeting the wagering requirement.
  • Every $1 wagered on blackjack or video poker/multi-hand video poker counting as $0.50 wagered.
  • The maximum withdrawal amount from any non-deposit bonus is $500.00.

Players cannot redeem multiple free bonuses consecutively. If you have redeemed one no-deposit bonus and are subsequently offered another one, a real-money deposit needs to have been made in the interim for you to be eligible to redeem the second no-deposit bonus.

Sign-On Bonus

The sign on promotion of $500 for new players offers you huge bonus:

Bonus 1) 100% FREE up to $500 with your initial deposit in the casino. (Bonus Credited Automatically)

The wagering requirements are as follows for Bonus 1:

Players must wager at least 30 times the deposit + bonus in any games excluding Roulette, Craps, Pai Gow Poker, Baccarat and Sic Bo with every $1 wagered in Blackjack and Video Poker/Multi-Hand Video Poker games counting as $0.50 wagered. Prior to making a withdrawal exceeding the deposit, an amount greater than the sum of the deposit + bonus is required.

Example: Deposit $300 to receive $300 bonus. Wager over $4,200 on applicable games prior to requesting a withdrawal. If withdrawing over $300, player must have a balance greater than $600.

Additional Terms Applicable to ALL Bonuses

Only players who have registered a Real Money Account are eligible to receive Promotions. Only one Real Money Account per player is permitted. Multiple accounts will be closed. Players who register multiple accounts (including accounts with different personal details) will not be eligible to receive any bonuses or winnings, and all withdrawals will be cancelled. Each promotional offer is available only once per person, family, household address, email address, credit card number, and environments where computers are shared (university, fraternity, school, public library, workplace, etc).

Bonuses will be credited to the Player's Real Money Account as Casino Credits only, unless otherwise stated.

Unless otherwise stated, all bonuses including (but not restricted to) weekly & weekend coupons, comp points, Cashback bonuses, no-deposit bonuses & comps etc, as well as the deposits made to redeem any aforementioned bonuses, must be wagered at least 30 times before withdrawing. Wagering on Roulette, Craps, Baccarat, Pai Gow Poker and Sic Bo will not count towards this wagering requirement. Every $1 wagered on any of the Blackjack games and Video Poker or Multi-Hand Video Poker games will count as $0.50 towards meeting the wagering requirements. If an excluded game is played before completion of the above wagering requirements, the casino reserves the right to void all funds and close the account, and require the player to forfeit the bonus. For example, if a deposit of US$100 is made and a bonus of US$100 is redeemed, the player must wager at least US$6,000 ((US$100 + US$100) x 30) on applicable games prior to requesting a withdrawal. Players from Sweden, Finland, Netherlands & Norway must wager an additional 5 times on any bonus.

Following the redemption of a bonus, if the player wishes to make a withdrawal which is greater than their deposit, they must have an amount greater than the sum of the deposit + bonus. For example, if a player makes a purchase US$100 and receives a bonus of US$100, then requests a withdrawal of US$190, this will result in US$190 being returned to the player's casino account. The player will only be able to withdraw again once their balance either exceeds US$200 (the sum of the deposit + bonus) or once they have lost at least $90 and are therefore only withdrawing the amount deposited. All promotional offers and bonuses can only be redeemed by players when they have no existing account balances and no pending withdrawals unless otherwise stated.

A promotion cannot be used in conjunction with any other promotional offer and all promotional offers are only available to those players to whom the offer was issued directly by the casino. Promotional offers by email are for the intended recipient only and cannot be transferred. We contribute to and make use of a shared industry database of promotion abusers. Individuals known from this database to only make use of promotional offers without ever risking their own funds will not be eligible for these promotional offers.

Bonuses may be refused at the discretion of the management if abuse of promotions is suspected. All withdrawals will be audited and refused where there is suspected fraud or at the casino management's discretion. Fraudulent bonus claims or withdrawals will result in the player being charged a processing fee (min. 12% of purchase amount), which will be deducted from their casino balance.

ELDorado Palace reserves the right to amend these Terms and Conditions at any time without notice to you. Such amendments will be effective immediately upon being posted in this "Terms and Conditions" section of the web site. It is your responsibility to review the Terms and Conditions on a regular basis and to check any additional rules detailed within promotional emails. Should you be unclear about any point relating to a specific promotion, it is your responsibility to contact the support team and gain a full understanding before partaking in a promotion.

Any promotion or offer is terminable at any time in accordance with the views of management without prior notice or obligation.

The management reserves the right to disqualify certain countries or individual players from promotional offers. Among the countries whose players are disqualified from promotions are Denmark. Promotional offers via email, telephone or mail are extended only to the player whom the correspondence is addressed.

The Terms and Conditions contained herein represent the complete, final and exclusive agreement between you and the ELDorado Palace and supersede and merge all prior agreements, representations and understandings between you and the ELDorado Palace with regards to the claiming of any promotional or bonus offers.

All No-Deposit bonuses MUST be wagered under the requirements of the Bonus Terms and the maximum withdrawal amount for each promotional bonus is defined solely by the Managament.

Customer support

Help onlineYou can make a call1 888 699-3335
You can send mailsupport@eldoradopalace.com